When you buy insurance in San Diego, you are paying for the service and realistically, hoping that you never need to use the provided coverage. Because insurance is not a tangible product, it is of the utmost importance to find a quality provider that puts the customer first and believes in providing quality customer service. Without this important characteristic, you may be upset and frustrated when it comes time to file a claim. If you would like to purchase your insurance from a agency that is among the top in the industry, here are qualities to look for:
1. Good Financial Rating
You may think that the lowest premiums are the best, but that is not always the case. Insurance agencies must collect adequate premiums to cover projected claims, and those who do not collect enough money will try to reject claims or go bankrupt. This is why it is so important to check an insurer’s financial rating before you do business with them. Fortunately, financial ratings are public record. There are consumer bureaus like A.M Best and Standard and Poor’s that are dedicated to collecting financial records and assigning every agency with a letter grade. Look up the agency, and be sure the agency you choose has the financials to cover claims.
2. Methods of Contact
Nowadays, insurers offer several different methods of contact. From office hours and call centers, to websites and emails, convenience is possible. You must consider what methods of contact are offered by the provider. If you want the freedom to call during all hours of the day, be sure that the provider offers this option. If you want a dedicated agent, be sure to work with a broker or agency that offers the personalized service that you need.
3. Experience in the Industry and Product Offering
You should always consider how long a provider has been in business. When a agency has been in business for decades and is still going strong, it is generally a sign that the agency understands the complexities of the industry. Product offering is also very important. When you want to insure more than one thing with the same agency you’ll need a agency that offers home, commercial, motorcycle and automobile insurance in San Diego. Not only may you be eligible for a multi-policy discount, it will make servicing your policies much easier.
Price is important, but people must consider more than price when shopping for a quality insurer. Be sure to look for a stable agency dedicated to quality customer service and satisfaction, and you will find a agency to stay loyal to.
For more information about affordable and reliable insurance in San Diego, contact American Tri-Star today. We are a reliable and cheap San Diego car insurance agency that focuses on putting customers first, and we also have offerings ranging from home to commercial insurance. Call 619-272-2100 to speak to an expert agent and get a free, instant quote.