To a certain extent, choosing the right mechanic is similar to the process of selecting a primary care physician from a list of HMO providers. First of all, you want to make sure the mechanic is affiliated with your National City auto insurance agency. It is even better if the mechanic already has a working relationship with your agent. If you have a favorite mechanic who does not work with your insurer, this is not necessarily a deal breaker. You can always suggest the auto shop owner join the service and billing network your insurance agency belongs to.
With the above in mind, here are crucial tips for choosing an auto mechanic.
Ask Specific Questions
Try to engage the shop owner or manager in conversation so he or she can answer questions such as:
- Do you offer extended warranties?
- How many Automotive Service Excellence certificates have been awarded to your technicians?
- Are you affiliated with a vocational school or technical college?
Grade the Shop’s Explanations
Some of the best auto mechanics are well versed in the art of explaining issues to their customers. For example, if you take your car in because of a loud screeching noise after ignition or when accelerating from a complete stop, the explanation should be similar to:
“That noise comes from your drive belt slipping and causing friction against the pulleys that create the force your car needs to move. The belt may be wearing down or it may simply need an adjustment of the tensioner. Either tightening up or changing the belt will silence your car and improve its performance.”
Ask People You Know and Check Reviews for Recommendations
In the past, you had to personally ask relatives, friends, coworkers, and neighbors about their opinions of local auto repair shops. These days, word of mouth referrals are more important than ever, and you can also check with people in your social media circles or evaluate reviews posted on sites such as Yelp.
Check AAA and BBB Ratings
The Automotive Association of America and the Better Business Bureau are two consumer agencies you can trust when it comes to finding good mechanics. AAA-Approved Auto Repair shops have prominent stickers and certificates, and the same goes for BBB accreditation.
Find Someone Whose Lifestyle Revolves Around Cars
If you are serious and passionate about specific cars, your best bet is to find a mechanic who shares your passion. Let’s say you are a fan of the legendary Ford Mustang. If you join a local chapter of the Mustang Club of America, you will find out from fellow members about the shops owned and managed by mechanics who consider their line of work to be an extension of their lifestyle. Needless to say, a Mustang specialist should also be a Ford-certified technician.
In addition to finding the right mechanic, it’s also important to find the right car insurance to meet your needs. In National City, cheap auto insurance is easy to find. Just pick up your phone, dial 619-474-3900, and speak with one of the friendly and knowledgeable agents at American Tri-Star Insurance. We hope to hear from you soon.